Frequently Asked Questions - Renter/Users
We have compiled the following questions and answers based on our past dealings with renters. If you cannot find your question listed here, please 
and we will provide an answer as soon as possible.
1. Who is considered a corporate renter/client?
2. Who is an individual renter/client?
3. How do I search for Rental Property on CorporateHousingByOwner.com?
4. If I like a few properties, and want to save them for future review, how can I do this?
5. The photographs on the property detail page are small. Can I view them in a larger size?
6. Where can I find an owner's rating?
7. How do I inquire about a property?
8. When I message the owner, is my personal information shared with other companies?
9. How do I rent property from CHBO?
10. How do I make payment for rented property?
11.Does CHBO own the property on the website?
12.How much is the rental rate amount for a property?
13.What if I do not see a property that I am interested in? Does CHBO have any other options?
14.I contacted a property that I am interested in renting and I have not heard back from the owner. What can I do?
15.Does corporate housing mean the properties are available for business purposes only?
1.Who is considered a corporate renter/client?
When a corporation takes the financial responsibility for the unit rented, the tenant is considered a corporate client. Corporate tenants can be individuals who are part of a theatrical performance, conference or sports team. They can include relocating employees or most frequently a consultant on a specific job. Corporate tenants may travel with their families. Corporations with proper credit approval are invoice for rent due on arrival and on the first day of each subsequent month while the rental continues.
2.Who is an individual renter/client?
When a renter takes financial responsibility for the rent payment himself or herself, then he/she is considered an individual client. These tenants may work for a corporation, theater group or government entity, but their organizations are not taking financial responsibility for the lease, even though the tenant may be reimbursed for their expenses. Individual renters are expected to pay their rent on the first of the month and are qualified by the owner before a lease is extended.
3. How do I search for Rental Property on CorporateHousingByOwner.com?
There are three easy ways to search for rental property:
1. You may select your desired state and then city from the map or drop down menu of states on the home page. Click advanced search, to further specify the exact kind of property you are hoping to locate. Then, select a city from the alphabetized list of metro areas and search for rental properties in that locale.
2. On the home page, select a city in the search box. A list of properties for that area will display. Keep in mind, we may provides results that may be close, but not exactly what you searched for, to give you more choice. The accuracy of the displayed property in meeting your specifications will be indicated by a percentage provided at the left of the listing.
3. If you are returning to the Web site and know the Property ID for the location you wish to find, simply enter the ID in the search box in the Home Page margin, and hit submit.
4. If I like a few properties, and want to save them for future review, how can I do this?
Simply locate the properties you like and click the 'Bookmark' link associated with that property. Of course, you must be logged in/registered to use the bookmarks option. Once you've bookmarked a property, you can return to it later and share it with others. If you like a certain property and want to be notified when it, or a property very similar to it, becomes available select Wish List from the sidebar and designate the listing as a Wish List property. CHBO will contact you when that property or something very similar becomes available.
5. The photographs on the property detail page are small. Can I view them in a larger size?
Yes, simply click the photo you want to see larger and it will open many times larger in the primary position on the listing. For a closer look at another photo, click on it. If you would like to see more photos, please contact the owner/manager.
6.Where can I find an owner's rating/reviews?
At the bottom of each listing page, there is a place for renters to enter a rating for the property or the owner. Visitors to the site are welcome to read any comments from previous renters. You can add a review also by registering/logging in to CHBO. Once you are logged in you can go to that particular property and add a review.
7.How do I inquire about a property?
Near the top of each property listing page, there is a Contact Owner link. Select this link and you must register/login with CHBO in order to contact the owner. This is a FREE service and we will not spam you. After you register/login, you will be sent directly to the owner's message information and you can contact them directly via phone/email. If you choose to email, it will be sent to the owner/manager notifying them of your inquiry. In your request, be sure to mention any comments/questions you have. Owners/Managers are trained to respond within 24hrs. We suggest calling and emailing the owner/manager if the phone is listed.
8. When I message the owner, is my personal information shared with other companies?
No, your information is held in the strictest confidence and is not shared with anyone. It will be sent directly and exclusively to the owner of the property. The information you choose to share with them is at your discretion. CHBO does not share any personal information with any other companies. If you choose to use the message system through the CHBO Web site, the other party will not get any information you choose to provide. Furthermore, we do not send you promotional emails of any kind from other companies.
9. How do I rent property from CHBO?
You do not rent from CHBO. If you find a property you want to rent, you contact the owner of that property by email or phone. All business is then handled between you and the property owner/landlord. Our role is only to manage the listing and initialize the matching process.
10. How do I make payment for rented property?
Any payment you make for renting property will be strictly between you and the property owner. Some owners accept credit cards. Some owners accept checks, etc. (They will state what forms of payment they accept in the property detail page.)
11.Does CHBO own the property on the website?
No, they are all individually owned and managed.
12.How much is the rental rate amount for a property?
The rates should be listed in the rate/specials section. If they are not, you would need to contact the owner in order to get their rates.
13.What if I do not see a property that I am interested in? Does CHBO have any other options?
Yes we do. CHBO works with providers of furnished apartments worldwide that we pass your request to. If you are interested in submitting a Housing Request, and we will process your information. You can also find a link to the Housing Request under the Contact button in the navigation of the website.
14.I contacted a property that I am interested in renting and I have not heard back from the owner. What can I do?
We train the owners to respond to leads within 24hrs. Unfortunately, we are not managing the property and we cannot guarantee that they will contact you back within that time frame. If you have not heard back from an owner within 24hrs, please contact us at CHBO by calling 877.333.2426 or to send us a message.
15.Does corporate housing mean the properties are available for business purposes only?
No. Anyone can rent the properties listed on the website. Feel free to register and contact any owner directly.
If you cannot find the question you are interested in above, and fill out the contact form and
we will address your question as soon as possible. Thanks from the team at Corporate Housing by Owner
and we will provide an answer as soon as possible.Questions
1. Who is considered a corporate renter/client?
2. Who is an individual renter/client?
3. How do I search for Rental Property on CorporateHousingByOwner.com?
4. If I like a few properties, and want to save them for future review, how can I do this?
5. The photographs on the property detail page are small. Can I view them in a larger size?
6. Where can I find an owner's rating?
7. How do I inquire about a property?
8. When I message the owner, is my personal information shared with other companies?
9. How do I rent property from CHBO?
10. How do I make payment for rented property?
11.Does CHBO own the property on the website?
12.How much is the rental rate amount for a property?
13.What if I do not see a property that I am interested in? Does CHBO have any other options?
14.I contacted a property that I am interested in renting and I have not heard back from the owner. What can I do?
15.Does corporate housing mean the properties are available for business purposes only?
Answers
1.Who is considered a corporate renter/client?
When a corporation takes the financial responsibility for the unit rented, the tenant is considered a corporate client. Corporate tenants can be individuals who are part of a theatrical performance, conference or sports team. They can include relocating employees or most frequently a consultant on a specific job. Corporate tenants may travel with their families. Corporations with proper credit approval are invoice for rent due on arrival and on the first day of each subsequent month while the rental continues.
2.Who is an individual renter/client?
When a renter takes financial responsibility for the rent payment himself or herself, then he/she is considered an individual client. These tenants may work for a corporation, theater group or government entity, but their organizations are not taking financial responsibility for the lease, even though the tenant may be reimbursed for their expenses. Individual renters are expected to pay their rent on the first of the month and are qualified by the owner before a lease is extended.
3. How do I search for Rental Property on CorporateHousingByOwner.com?
There are three easy ways to search for rental property:
1. You may select your desired state and then city from the map or drop down menu of states on the home page. Click advanced search, to further specify the exact kind of property you are hoping to locate. Then, select a city from the alphabetized list of metro areas and search for rental properties in that locale.
2. On the home page, select a city in the search box. A list of properties for that area will display. Keep in mind, we may provides results that may be close, but not exactly what you searched for, to give you more choice. The accuracy of the displayed property in meeting your specifications will be indicated by a percentage provided at the left of the listing.
3. If you are returning to the Web site and know the Property ID for the location you wish to find, simply enter the ID in the search box in the Home Page margin, and hit submit.
4. If I like a few properties, and want to save them for future review, how can I do this?
Simply locate the properties you like and click the 'Bookmark' link associated with that property. Of course, you must be logged in/registered to use the bookmarks option. Once you've bookmarked a property, you can return to it later and share it with others. If you like a certain property and want to be notified when it, or a property very similar to it, becomes available select Wish List from the sidebar and designate the listing as a Wish List property. CHBO will contact you when that property or something very similar becomes available.
5. The photographs on the property detail page are small. Can I view them in a larger size?
Yes, simply click the photo you want to see larger and it will open many times larger in the primary position on the listing. For a closer look at another photo, click on it. If you would like to see more photos, please contact the owner/manager.
6.Where can I find an owner's rating/reviews?
At the bottom of each listing page, there is a place for renters to enter a rating for the property or the owner. Visitors to the site are welcome to read any comments from previous renters. You can add a review also by registering/logging in to CHBO. Once you are logged in you can go to that particular property and add a review.
7.How do I inquire about a property?
Near the top of each property listing page, there is a Contact Owner link. Select this link and you must register/login with CHBO in order to contact the owner. This is a FREE service and we will not spam you. After you register/login, you will be sent directly to the owner's message information and you can contact them directly via phone/email. If you choose to email, it will be sent to the owner/manager notifying them of your inquiry. In your request, be sure to mention any comments/questions you have. Owners/Managers are trained to respond within 24hrs. We suggest calling and emailing the owner/manager if the phone is listed.
8. When I message the owner, is my personal information shared with other companies?
No, your information is held in the strictest confidence and is not shared with anyone. It will be sent directly and exclusively to the owner of the property. The information you choose to share with them is at your discretion. CHBO does not share any personal information with any other companies. If you choose to use the message system through the CHBO Web site, the other party will not get any information you choose to provide. Furthermore, we do not send you promotional emails of any kind from other companies.
9. How do I rent property from CHBO?
You do not rent from CHBO. If you find a property you want to rent, you contact the owner of that property by email or phone. All business is then handled between you and the property owner/landlord. Our role is only to manage the listing and initialize the matching process.
10. How do I make payment for rented property?
Any payment you make for renting property will be strictly between you and the property owner. Some owners accept credit cards. Some owners accept checks, etc. (They will state what forms of payment they accept in the property detail page.)
11.Does CHBO own the property on the website?
No, they are all individually owned and managed.
12.How much is the rental rate amount for a property?
The rates should be listed in the rate/specials section. If they are not, you would need to contact the owner in order to get their rates.
13.What if I do not see a property that I am interested in? Does CHBO have any other options?
Yes we do. CHBO works with providers of furnished apartments worldwide that we pass your request to. If you are interested in submitting a Housing Request,
and we will process your information. You can also find a link to the Housing Request under the Contact button in the navigation of the website.14.I contacted a property that I am interested in renting and I have not heard back from the owner. What can I do?
We train the owners to respond to leads within 24hrs. Unfortunately, we are not managing the property and we cannot guarantee that they will contact you back within that time frame. If you have not heard back from an owner within 24hrs, please contact us at CHBO by calling 877.333.2426 or
to send us a message.15.Does corporate housing mean the properties are available for business purposes only?
No. Anyone can rent the properties listed on the website. Feel free to register and contact any owner directly.
If you cannot find the question you are interested in above,
and fill out the contact form and
we will address your question as soon as possible. Thanks from the team at Corporate Housing by Owner
