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Help Center/FAQs by Corporate Housing by Owner

Why am I getting a payment error? I am not able to make the payment.

Welcome to the Help Center. Browse our Frequently Asked Questions and Answers. To look up the Frequently Asked Questions (FAQs), enter your search items or queries in the box below. Watch the How to videos covering many subjects.

There could be several reasons for a payment error. Some examples are;

Make sure that you are using the same payment method that you have added to the site already.
IF, using Paypal (Refer to FAQ for Paypal)

If, Error message is "This transaction has been declined. Error in payment"
This could be due to a Typo, wrong card number entered/sec code/Address etc

1) Payment type billing address is inaccurate or has a typo.

2) A bad credit card number.

3) Your browser is rejecting the SSL certificate

4) You're not using the correct credit card from multiple credit cards that are linked with your CHBO account.

5) Your bank is flagging/declining the payment request for our website.

In such cases, please contact CHBO directly either via live chat or call 877-333-2426 during business hours (Monday-Friday 8 - 5 MST) so we can ensure smooth payment transactions for our homeowners.

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Contact Corporate Housing by Owner

Locations

Headquarters: Highlands Ranch, CO

9249 S Broadway #200-441
Highlands Ranch, CO 80129
Corporate Housing by Owner locations
New Orleans, LA
3436 Magazine Street #8066
New Orleans, LA 70115

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Toll Free: 877.333.2426 Local: 720.238.3068
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Monday - Friday, excluding holidays

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