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Return and Refund Policy

All advertising sales are final. No Refunds/ No Cancellations.

All sales are final.  Because refunds and cancellations are not available once you purchase and buy an advertising package, please feel free to contact us before you place your order. We're happy to help you select the package that best fits your needs. Simply call 1-877-333-2426 or complete our online contact form.

 

CHBO has worked hard to establish awareness among corporations, who frequently utilize corporate housing, of the CHBO by virtue of its abundant inventory of corporate housing options. To demonstrate our belief in the high caliber of our tenant leads, CHBO guarantees that Silver, Gold, and Platinum advertising package listings, will rent in the first thirty days from the time the property listing is activated to the public or CHBO will extend the annual listing for an additional six months from the original expiration date, at no additional cost. The Monthly listing package and Bronze annual listing package are excluded from this guarantee.

If an advertiser chooses to have their subscription auto-renewed they are not entitled to a refund after their subscription auto-renews.  We can put this on hold for a period of time as an alternative. 

How to fulfill the guarantee

To fulfill this guarantee, simply contact us through the online contact form, within 60 days of the property activation date. Provide the CHBO property ID number and a property specialist will review your listing, provide recommendations (if needed) and extend your annual listing an additional six months. Our goal is to help you get your property rented.

Support that’s available at any time

If you are not satisfied with your listing results at any time, please contact a CHBO property specialist at 1-877-333-2426 or through our online contact form. Our skilled specialists are happy to review your property listing, statistics, and offer recommendations on how to improve your listing’s effectiveness and improve your marketing strategy. Marketing a property is an ongoing endeavor and sometimes a listing just needs a little fine-tuning. We're here to help you make your rental efforts as successful as possible.

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