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Guarantee and Refund Policy for Advertisers

CHBO has worked hard over the last decade to connect with corporations who frequently use corporate housing and to have the most extensive web presence to connect your property with potential renters.  All this hard work gives us the confidence to expose your rental to the right potential tenant a quickly as possible.

To help give you peace of mind in CHBO and to demonstrate our belief in the high caliber of our tenant leads, CHBO guarantees that you will rent your property within 30 days from the time you purchase your listing. If you are unable to rent your property in this duration, CHBO will extend your annual listing an additional six months from the original expiration date at no cost. Only the original annual package qualifies for the guarantee. The property must be available for 30 days from the time the listing goes live. Monthly, Bronze and Bulk packages are excluded from this offer.

How to fulfill the guarantee

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To fulfill this guarantee, simply contact us through the online contact form, within 30 to 60 days of your original approval date. When you contact CHBO, a CHBO’s Guaranteeproperty specialist will review your listing, provide recommendations (if needed) and extend your annual listing as promised. Our goal is help you increase the views to your property listing and get it rented.

Support that’s available at any time

If you are not satisfied with your listing results at any time, please contact a CHBO property specialist at 1-877-333-2426 or through our online contact form. Our skilled specialists are happy to review your property listing and overall statistics. We will work with you on how to improve your listing’s effectiveness and marketing strategy. Marketing a property is an ongoing endeavor and sometimes a listing just needs a little fine tuning. We're here to help you make your rental efforts as successful as possible. Please contact us anytime. Also take a look at the Corporate Housing Handbook, The 'by owner' Annual Reports and the CHBO blog for more marketing tips.

All advertising sales are final

Because refunds are not available once you buy an advertising package, please feel free to contact us before you place your order. We are happy to help you select the package that best fits your needs. Simply call 1-877-333-2426 or complete our online contact form.

Complete this short form to receive a free property evaluation of the property you are considering advertising.

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