Help Center/FAQs by Corporate Housing by Owner

Why am I getting a payment error? I am not able to make the payment.

There could be several reasons for a payment error. Some examples are;

Make sure that you are using the same payment method that you have added to the site already.
IF, using Paypal (Refer to FAQ for Paypal)

If, Error message is "This transaction has been declined. Error in payment"
This could be due to a Typo, wrong card number entered/sec code/Address etc

1) Payment type billing address is inaccurate or has a typo.

2) A bad credit card number.

3) Your browser is rejecting the SSL certificate

4) You're not using the correct credit card from multiple credit cards that are linked with your CHBO account.

5) Your bank is flagging/declining the payment request for our website.

In such cases, please contact CHBO directly either via live chat or call 877-333-2426 during business hours (Monday-Friday 8 - 5 MST) so we can ensure smooth payment transactions for our homeowners.