Corporate Housing by Owner, Inc. wishes to ensure we meet your photographic requirements, and towards that end, we have found understanding what to expect is essential. Becoming familiar with these terms and conditions is helpful in making this possible. Some terms may vary depending on the photo assignment.
The Process
CHBO will send out a 'CHBO certified' photographer who will meet you at the property on a date and time agreed upon by a CHBO representative, the customer, and the photographer.
The photographer will take photographs of the property, inside and out and the square footage of the property will determine the number of pictures to be provided, to be indicated prior to the shoot. The photography session should normally last no more than 1 hour.
Optional but recommended in order to receive the “CHBO verified owner designation” on the owner’s profile, CHBO suggests including a picture of the owner/manager.
Once the shoot is complete, delivery of the edited photographs typically will be sent to the customer within 3-5 days. CHBO will upload these photographs to the appropriate property listing. The customer will have the ability to rearrange the order of the images. CHBO will add the photos to your property listing for you.
Payment
Full payment must be received prior to the photography shoot being scheduled. All payments are made via the CHBO website.
Cancellations and No-show
Should the customer need to cancel, CHBO must receive notice within 2 business days of the date of purchase. No cancellation or refund will be honored within 48hrs of the photo shoot scheduled time. Please submit all cancellations via the contact us form. Re-shoots can be scheduled by using the Contact Us form. There will be a $200 charge for re-shoots.
Rescheduling, Cancellations, and Refunds: Should the Client need to modify or cancel a confirmed appointment for any reason, the Client is responsible for notifying CHBO no later than 5 PM Mountain Standard Time 2 business days prior to the appointment. If the client modifies or cancels an appointment after 4:00 PM Eastern Standard Time the day prior to the appointment, the following fees will be assessed. If the client is late to the photoshoot, a Late Fee of $100 will be assessed. If the client cancels the photoshoot, a Cancellation Fee of $200 will be assessed.
