Help Center/FAQs by Corporate Housing by Owner

Stays of 1-12 months are considered mid-term stays. However, the term mid-term frequently refers to stays of 3-9 months. The property is often furnished, making them an ideal fit for people working or living in an area for more than a few weeks but less than a year.

Property Damage Protection protects homeowners and companies against accidental damages to a rental unit during a guest’s stay. Once a policy is in place for the duration of your guests stay, there is nothing more to worry about and may protect the guests deposit. Find out more details here.

To purchase ARDP for your reservation visit https://www.corporatehousingbyowner.com/ardi/

Need to renew the policy?
Please either call the renewal department to renew over the phone at 504.708.2223, email CHBO or chat with our live agents to renew your policy. Save time and don't let the policy lapse or another policy will need to be created.

To create a new policy, click here: Purchase a new policy

Contact CHBO and we will remove your account upon request.

Yes, always.

The utility cost of the rentals is something the owner will either cover in the total rental amount or charge separately. If the listing is marked CHBO complete, the property includes utilities for the renters convenience. However, a utility allowance may be given to help manage overages. Be sure to ask the landlord how the utilities are being handled.

The utility cost for the property can be managed in the edit property mode from the 'info/rental' rates tab.

Visit this link: Ternkey Furnished Accommodation Protection by CHBO for details on the coverage.

No, we do not provide housing for those programs.

As the property manager, please check the request review log in your account here, https://www.corporatehousingbyowner.com/dashboard/properties under the reviews column. You can re-request if you still seeing it pending. If not, contact us along with the name and email of the person who posted the review. We will track the review and update you. 

Yes. CHBO provides an optional rental protection for landlords to providedtheir guests called Accidental Rental Damage Protection (ARDP). We also provide rental coverage called ARRK for all reservations via the CHBO Rental Program. 

Accidental Rental Damage Protection would not protect liability, bed bugs and personal belongings.

Click here to purchase - Accidental Rental Damage Protection

Corporate Housing by Owner encourages all property managers to follow the guidelines provided by the Centers for Disease Control and Prevention (CDC) in regard to cleaning and disinfecting the rental property. These practices should be performed before every move in and when cleaning maid services is provided. Documentation when these services are performed is a good practice to have in place.

We do not participate in the Second Choice Program/Secondchoicelist.com and/or affiliated with them. If you have any questions, please Contact CHBO and create a ticket.

Anyone can list a rental property with CHBO. We accept any property type with a full unit or shared setup. Furnished rentals are recommended.

To change your username, please contact CHBO and provide your current username and the new one you would like to have.

Yes, we invite all referrals. Both users will be rewarded for the referral.

From this link, https://www.corporatehousingbyowner.com/referred-request registered CHBO users can refer other advertisers to CHBO. The referred new user will earn a discount of 15% off their initial package purchase. The user that refers CHBO will also receive a 15% discount on their next renewal package purchase. Monthly and bulk packages are excluded from this discount for either user.

Does CHBO have an app?

No, we do not have an app, however most of our website is mobile friendly and setup to use on any device.

Do you do weekly rentals?

CHBO encourages Monthly rentals vs Weekly rentals. However, this is up to the user to declare what their minimum stay requirement is.

What is CHBO Certified Logo/How do I get CHBO certified logo?

The Platinum package listings will become certified during the process of CHBO doing photgraphy for the listing along with vetting the property manager. The listing and its images on the property page will include the CHBO Certified Logo.

Do you have any vendor directory?
Visit this directory of various services and products. Click on the desired product and service you are looking for for details.

If you are a vendor that has a product or service in the rental industry, please consider adding your company to our directory. Register here.