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If you watch movies that feature a New Year’s scene, and particularly those in which a large group counts down to midnight, you’ll often find that some sort of romantic twist is also incorporated into the moment. As one writer said of this tradition in so many movies, “New Year’s Eve is a big deal, a natural moment for a significant revelation about where you are in your life. And of course it isn’t. The New Year’s Eve party is the party that you want to be so great that it can’t help but be a disappointment in the end.” That’s why the team at CHBO want to help you learn how to do New Year’s Eve right, even if you’re in one of their premium furnished apartments.

CHBO is a resource for those seeking corporate housing for rent (as well as those offering it), and they believe that it is furnished apartments of this kind that can help you get that unforgettable New Year’s Eve experience. It won’t matter if you are thinking about hosting an amazing party or just enjoying a quiet night at home, when you choose their options for corporate housing for rent, you’re taking the first step to success.

Why? First and foremost, they make furnished apartments available in almost any location imaginable. Looking for some corporate housing for rent in one of San Francisco’s best neighborhoods or a high-rise in Manhattan? There are many ideal furnished apartments to choose from. Perhaps you want corporate housing for rent in a suburban or rural area a short distance from a city or other destination? Those are also an option.

So, start with a property in a place you have dreamt of spending time and you’ve set the stage for a good New Year’s Eve. After all, it will be fully furnished with premium entertainment equipment, a quality kitchen, and all kinds of amenities.

Then, host a perfect gathering of friends or colleagues. Start the party around 9PM, make it a BYOB or even no-alcohol celebration, watch the ball drop, and wind things down by 1AM and it is sure to be a hit.

If you let Hollywood tell you how to do New Year’s Eve right, you’ll find yourself disappointed. Instead, YOU set the stage in a beautifully appointed property in a fantastic location, and start the new year properly and in style!

When people travel for work, there’s often a stressful reason behind it. For example, it could be for an important project, relocation, training assignment, or a medical professional or professor bringing a particular expertise. Small wonder then, that tenants looking for their own short-term housing tend to look for the least stressful option. They want something close to work, with the amenities they need and convenient shopping. For corporate renters, it’s even more important, then, to create a relaxing environment that not only meets their needs, it exceeds them. And in a market with significant competition, the little things you do to delight your guests can make your property memorable and earn great reviews and repeat customers. Here are some steps you could take throughout the process to really wow your guests.

The Executive Stay Pre-Booking Process

It starts with a well thought out, professional offering. Have you chosen a property convenient to tech, medical, and universities districts? These are the most common types of tenants and by doing so you’ll have the best chance of giving tenants a short commute. Be sure your listing is thorough, includes a professional description and plenty of certified photos. Clearly communicate your properties amenities and your expectations of tenants.

Another good idea is to provide details of local activities, events, restaurants, and culture. You could create a general guide with a map of locations or a walking tour, guiding your guest to local or “off the beaten path” stops – including why they are important to you and to the area. Remember that you know your city better than they do, so they’ll appreciate your local expertise and the time you took.

When a lead emails or calls about your property, be available. The best bet is to answer your call, but at the least plan to call back within an hour. When the lead wants to make a reservation, the easier it is for them to pay, the more confidence they’ll have in your professionalism.

After-Booking and During the Stay

Now that you know a bit about your guests and why they are staying in your city, you can personalize their visit. Visitors with pets could be guided to local dog parks, families with babies could arrive to a stock of diapers; those with kids pointed to child-friendly activities, singles could be guided to the best places to make new friends. The point is to put a personal and thoughtful touch on their experience. It doesn’t need to be expensive, but it does need to add to the sense of “home” that they are seeking by booking a corporate apartment instead of a hotel.

Just before their arrival, check in with your guests to make sure they are all set and have what they need, and let them know you’re looking forward to their arrival! When they arrive, this is the key moment where you can truly impress them with a warm welcome. A gift basket, note, bottle of wine, or other gesture makes a great first impression.

During their time in your furnished apartment, try to show guests that you go the extra mile. That could mean better furnishings and consumables such as high thread count sheets or high quality cookware, or it could mean making sure your property is turned over well – cleaned and fully maintained to minimize the chance of arriving to a still-dirty home or to a broken appliance that was promised. If there are questions, comments, or concerns that the tenant has, listen and respond quickly and meaningfully.

After A Stay in Your Corporate Apartment

Ask for feedback within a few days of your guests’ departure. They’ll appreciate the chance to let you know what went right or wrong, and even more so if you are genuine about righting any wrongs they experienced or simply trying to improve your offerings.

Ask for a review from clients you’ve delighted – referrals and reviews are a powerful engine for ensuring re-bookings and new leads. Loyal customers will return and see you made positive changes based on their feedback.

It’s The Little Things!

Taking small steps like these doesn’t have to time consuming or expensive. But doing so can make the difference in a happy client who will sing the praises of your executive rental, and one who will make sure no one else make the same mistake. Find tips like these and so much more in the CHBO Corporate Housing Handbook, a $30 value available free to download.