If you are someone who offers corporate housing rentals, you may already know that there is a bit more work to it than you may have initially imagined. Still, it is a great way to monetize ownership of a property and even more so if you can get feedback and reviews on corporate rentals and apartments.
Before you throw your hands up in frustration at the fact that another item has to be added to the “to do” list, you should know that it is not all that difficult to get reviews for corporate housing rentals, and it can be a very insightful experience. Though you can always have customer comment cards in your properties and an easy online questionnaire, what you really want are reviews posted to the actual listings for your corporate rentals and apartments.
Naturally, you may wonder just why you will even need reviews on corporate housing rentals, and the short answer is because it helps you to get more customers over the long term.
The Reason for Asking
Doing anything online comes with risks, and if you can mitigate those risks, you increase your chance for bookings. An easy way to do this is to show that a potential renter can trust you and this can be easily done with favorable reviews on corporate rentals and apartments. After all, favorable word of mouth from confirmed and actual clients allows others to see that any of your corporate housing rentals are going to be a sure thing.
Of course, you need to be certain that you can always receive those thumbs up and multiple star reviews, and that means you need to do your very best where customer satisfaction is concerned. Once you have perfected your approach to corporate rentals and apartments, your reviews become your leg up against the competition.
Here is what we mean: Let’s say you have one or two corporate housing rentals in a potentially lucrative building in the ideal neighborhood of your city. This alone makes your property or properties interesting to many potential renters. Let’s also say that there are four or more other properties in the same neighborhood. You can decorate beautifully, make a great online listing with lots of detail, and even have a better offer but still lose out to someone with high amounts of positive feedback.
Taking the time to request reviews is a way to ensure you stand out no matter how intense the competition.
The Big Ask
So just how do you get reviews for corporate rentals apartments? You write an accurate description that does not over promise. You deliver top of the line customer service. You give your renters a few days to get home and settle in to their routine, and then you simply email them a simple request for a review. Let them know that you want to know if their experience was great or even if there were problems – and explain that you want to ensure that their review is a learning experience if there are issues.
If you have CHBO properties, you can also use the simple “Request a Review” feature in your Dashboard. Enter your guest’s email address and send them a request through the site. They can use the simple click and post options, add some comments and give you the feedback you need to improve your returns.